Getting Started: Training & Learning Resources

Getting started with a new platform can feel overwhelming, but Ride Sync is designed to be intuitive and easy to learn. Here's where to find the training and resources you need to get up and running quickly.

Our Help Center is your first stop for learning about Ride Sync features. Browse articles organized by topic — from setting up your account to advanced features like rate zones and tour management. Each article includes step-by-step instructions with clear guidance.

If you get stuck, our support team is here to help. Use the chat widget in the bottom-right corner of your Ride Sync dashboard to reach us. You can also email us at [email protected] for assistance with any questions.

For new users, we recommend going through the initial setup wizard when you first log in. This walks you through configuring your company profile, setting up rates, adding drivers, and customizing your account. If you'd like a more personalized walkthrough, reach out to our support team to schedule a demo session.

Start by completing your company profile in Settings, then set up your rates and service types. Add your drivers and create a test reservation to see how the system works. Most operators are up and running within their first session.