What Instant Booking Is
Instant Booking lets your customers book and pay for a reservation in one step, without waiting for you to review and confirm the quote. When it's turned on, a customer who requests a quote through your plugin gets an available price automatically, pays right there on the same page, and confirms their trip instantly. It's a faster path from interest to a paid, confirmed booking.
How It Works
When a customer fills out your quote form, Ride Sync calculates a price from your configured rates. If a valid price is available, the customer can immediately pay and confirm the reservation on the spot — the quote is automatically approved rather than sitting in your dashboard for manual review. The confirmed reservation then appears in your Reservations dashboard, already paid, so you can assign a driver and manage it like any other booking.
Turning Instant Booking On
Go to Settings → Quote Request Plugin and toggle on Activate Instant Booking in the Customizations section. Once enabled, the instant pay-and-confirm experience is live for customers using your plugin.
Set These Up First (Recommended)
Because Instant Booking confirms trips automatically, it's worth putting a couple of guardrails in place before you turn it on:
Minimum pricing — Set a minimum rate on your service types so every instant booking is priced accurately and stays profitable, even on short trips.
Availability blocks — Use Minimum Booking Notice and Blocked Periods (also on the Quote Request Plugin page) to make sure customers can only instantly book times you're actually able to cover. A minimum booking notice prevents last-minute bookings you can't staff, and blocked periods keep customers from booking during hours you're closed.
Why Use It
Instant Booking removes the back-and-forth for straightforward trips. Customers get an immediate confirmation and you get a paid reservation without lifting a finger, which is especially useful for standard routes with clear pricing. For trips that need a closer look, you can leave Instant Booking off and continue reviewing quotes manually before confirming.