1. Open Settings and Navigate to Vehicles
From the Ride Sync dashboard, click Settings in the left-hand menu.
Select the Vehicles tab to open the vehicle type configuration page.
2. Start Adding a New Vehicle Type
On the Vehicles page, click Add vehicle type to create a new type — for example, a new sedan, SUV, or shuttle.
This opens the vehicle type form, where you'll enter all the key details for the new type.
3. Enter Vehicle Details and Configure Pricing Tiers
Fill in the main details for your new vehicle type:
Vehicle name (what customers will see in the booking flow)
Capacity (passengers and luggage)
Adjust pricing
The vehicle pricing tier feature lets you control your base pricing by tier for custom service types, so you can charge different base rates for the same service type depending on the vehicle's tier.
Choose the appropriate tier for this vehicle type:
Tier A for your premium or highest-end vehicles
Tier B for your standard or mid-tier vehicles
Tier C for your economy or lower-tier vehicles
For each service type, you can then set a custom base rate tied to the chosen tier, instead of using one global base rate for all vehicles of that type. That means a Tier A sedan can carry a higher base rate than a Tier C sedan on the same service.
4. Add a Vehicle Image and Configure Display Settings
Upload a photo of the vehicle in the image upload area so it appears in your booking flow and on quotes.
Toggle the display options to control:
Whether this vehicle type is visible to customers
Whether pricing is shown directly or handled via quote
If you don't set pricing for this vehicle type, customers see a Request a quote option instead of a price. They can submit a quote request, and you can send back an automatic quote with pricing included — letting them pay in the same workflow.
5. Enter Pricing Details and Surcharges
Scroll to the bottom of the vehicle type page to configure detailed pricing.
Here you can enter:
Base fares
Per-distance and/or per-time rates, depending on your configuration
You can also set up surcharges for things like extra passengers, extra luggage, or other add-ons:
Per-passenger surcharges beyond the included capacity
Extra luggage or oversized luggage fees
Other per-ride or per-service surcharges as configured in your account
6. Save Your Changes
Once you've entered the vehicle details, pricing tier, detailed pricing, and any surcharges, click Save changes at the bottom of the page.
7. Add Multiple Vehicles of the Same Type (Optional)
If you run more than one physical vehicle of the same type — say, several SUVs that share the same configuration — open the Edit vehicles dropdown for that vehicle type.
From there, add additional vehicles as needed. Each physical vehicle can be managed individually — for availability, driver assignments, and so on — while sharing the same vehicle type configuration and pricing you set up above.